# Merchant Organizations

## Create An Organization

[**https://upgrade.chat/settings?section=organizations**](https://upgrade.chat/settings?section=organizations)

{% hint style="info" %}
**THIS IS A PRO ONLY FEATURE. ALL MEMBERS OF THE ORGANIZATION MUST BE PRO TO USE THIS FEATURE.**
{% endhint %}

![Organization Screen](/files/-MiqjUMazUMaOArfyiiC)

![](/files/-MiqkGDEIu788KRh-aJU)

{% hint style="danger" %}
**ONCE YOU DESIGNATE THE ORGANIZATION ACCOUNT, IT CANNOT BE CHANGED. THE ACTION IS NOT REVERSIBLE. SUPPORT WILL NOT BE ABLE TO REVERSE THIS FOR YOU ONCE YOU ASSIGN THE ORGANIZATION. MAKE SURE YOU WANT TO DO THIS!**
{% endhint %}

{% hint style="warning" %}
**ONCE YOU DESIGNATE THE MEMBER ACCOUNT, IT WILL NO LONGER BE ABLE TO HAVE IT'S OWN PAYMENT ACCOUNT. THE ORGANIZATION WILL BE IN FULL CONTROL OVER THOSE PAYMENTS.**
{% endhint %}

## **Copy and Send Your Invite Code**

![Click Copy Code](/files/-Miql4VRPP-kiV8glrmr)

Once you copy your Organization code, you can issue this out to invite Organization Members to your Organization. Once the Member joins your Organization, all funds that are purchased from that member will be issued to the Organization instead of the Member's account.

{% hint style="success" %}
**ONCE A MEMBER JOINS AN ORGANIZATION, ALL FUNDS WILL BE SENT TO THE ORGANIZATION WHEN PURCHASES ARE MADE.**&#x20;
{% endhint %}

{% hint style="info" %}
**THE MEMBER MAINTAINS CONTROL OVER THEIR OWN UPGRADES, PRODUCTS, MEMBERS, THEME, CHECKOUT, AND EVERYTHING ELSE.**\
\
**ONLY THE FUNDS ARE SENT TO THE ORGANIZATION!**\
**There is NO sync between the servers. Roles will not show up in the member server from the parent organization. This feature is only to have the MONEY sent from all purchases on the member's account to the organization account.**
{% endhint %}

## **Preventing New Members From Joining**

**You can revoke your invite code and do not share the new code. No members are able to join your organization without an active valid code.**&#x20;

![](/files/-Miqq1qzPQp8UbTfxbm5)

## **Joining an Organization**

![](/files/-Miqmfaz0_DK_tHo3JZ0)

## Placing Members on Hold

This will prevent Organization Members from being able to process sales for the Organization going forward.&#x20;

![Click The Ban Icon](/files/-MiqoIqUSNmQEhztCqgy)

{% hint style="success" %}
Subscriptions that were created by the Member will continue to bill for the Organization even after the Organization Member is placed on hold.&#x20;
{% endhint %}


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