> For the complete documentation index, see [llms.txt](https://docs.upgrade.chat/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.upgrade.chat/features/banning-disputes.md).

# Banning Disputes

## Removing Members who don't pay or dispute <a href="#banning-members" id="banning-members"></a>

The bot will automatically **BAN** people who dispute your room's transaction but role removal only happens according to your charge "retry" settings in Stripe. For PayPal this ban will happen automatically and instantly. For Stripe, you need to set these rules:

[**https://dashboard.stripe.com/settings/billing/automatic**](https://dashboard.stripe.com/settings/billing/automatic)

![https://dashboard.stripe.com/settings/billing/automatic](/files/-LtmMsAX5RkeocLuW6_m)

![](/files/-MC2k4tFuZVklU6qD1Xk)

{% hint style="success" %}
With PayPal there is no further setup needed. It will automatically work with your service.
{% endhint %}