Referral Program
Turn your members into sales people for you. This allows server owners to set an account credit amount to their members for every new paying member they refer with their own unique custom link.
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Turn your members into sales people for you. This allows server owners to set an account credit amount to their members for every new paying member they refer with their own unique custom link.
Last updated
Simply set referrals in your control panel settings and set the rate.
Your members can generate a referral link by typing /refer OR They can just create their own link like this: https://upgrade.chat/checkout/{ServerID}?referalCode={ReferringUserID}
When they refer someone, they will get a ONE TIME (OR RECURRING) ACCOUNT CREDIT that you set for each paying member they refer to your server of the LESSER amount of roles purchased. Referrals are CREDITED in the form of a REFUND AGAINST THEIR PURCHASE at the moment of purchase.
Please see this example referral table to understand how referral credits work.
Referral Rate
User A Purchase
Referred User B Purchase
Referral Credit
10%
$100
$100
$10
10%
$100
$50
$5
25%
$100
$100
$25
20%
$20
$20
$5
If you set the recurring referral feature, that means the original referring member will get an account credit against their subscription every billing cycle that the person the referred stays subscribed to your service.
The ONLY way someone can get credit is by a refund to their original payment method that they used to purchase the role. The role/payment must be active and in good standing. THEY MUST BE AN ACTIVE CUSTOMER TO GET PAID THE REFERRAL CREDIT AGAINST THEIR ORIGINAL PAYMENT METHOD FOR A REFUND.
People are invited to YOUR SERVER as soon as they make a successful purchase.
Users who are not paid members of your service CAN still refer others and be tracked by simply typing /refer in your server and generating their link in your server. They will need to be paid out Manually if they are not a current customer.
Users who have a status ACTIVE or CANCELLING can still get refund credits for their referrals against their purchases until they no longer have an active subscription.
ONLY THE ORIGINAL BILLING METHOD WILL BE CREDITED TO THEIR PREVIOUS BILL AND WILL BE APPLIED INSTANTLY IF A VALID SUBSCRIPTION EXISTS. NO OTHER FORM OF PAYMENT OR TRANSFERENCE OF MONEY. ONLY ORIGINAL ACCOUNT REFUND! (Whatever The Customer Used To Pay For The Role With)
USERS ON TRIAL WILL NOT GET REFERRAL CREDIT SINCE THEY DON'T HAVE A PAID ROLE.
USERS WHO REFER TO YOUR SERVICE WHO ARE NOT PAYING MEMBERS THEMSELVES WILL NOT BE PAID AUTOMATICALLY AND NEED TO BE PAID OUT MANUALLY
IF SOMEONE SIGNS UP WITHOUT A REFERRAL LINK YOU MUST USE THE /SETREFERRER COMMAND. UPGRADE.CHAT STAFF CANNOT HELP YOU, YOU MUST DO THIS COMMAND ON YOUR OWN.
You can see in the referral charges the exact details of each credit and referral.
Credit potential is the maximum possible credit for a single referral.
Displayed credit potential denoted by (P) is for the referred customer's purchase price, while (R) is for the referrer's purchase price.
Credited is the amount credited for a single referral.
Usually is the store's referrals rate applied to the lower amount of either the referred customer's purchase price or referrer's partially refunded order's purchase price.
Also may be lower than expected if referrer did not have a refundable order able to absorb the entirety of the calculated credit.
Does not include any manual payouts or refunds the store may issue to referrers as part of a custom referral program.
See the Referral Leader Board for the current chatroom
REFUNDS DO NOT COST FEES TO YOUR ACCOUNT FOR REFERRALS
The referral dashboard is where you can check the referral stats for your server and leaderboard:
