PAYPAL

Helpful info about using PayPal with Upgrade.Chat

Why does a PayPal charge show "On Hold"?

Upgrade.Chat does not have anything to do with how PayPal processes payments. Please contact PayPal about your transactions and see here: https://www.paypal.com/us/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297

How do I look up a user who paid with PayPal?

Click on the name in your PayPal dashboard and it will show you the user's info.